Practice Protect Provides Complete Server Protection for Less Than a Cup of Coffee
- Unlimited OfficeMate® Upgrades or Installs
- Managed Anti-Virus Included
- 24 x 7 Server Monitoring
- Flat Monthly Fee – No Surprises
- Emergency Cloud Hosting – When your Server Fails
Protect the Investment You've Made in Your Server
You’ve made a significant investment in your technology for your practice and just like any investment, protecting it will increase its life and save you money. Like any piece of equipment that you rely on, servers need care, maintenance, and protection. Unlike consumer oriented desktop machines, server failures can be costly and your practice’s data could be at risk. A Gartner Group study shows that the average cost for a server failure is more than $1,300; and thats just for components. After adding in costly network engineers your costs could easily soar above $3,000. Practice Protect reduces those worries by performing ongoing regular maintenance on your server to make sure its running in tip top shape. We also manage the server, so should anything go wrong your support and engineering time is no cost to you, no matter how long it takes! Finally a way for you to concentrate on your patients and not your computer network.
Practice Protect is the most comprehensive server protection plan ever offered to OfficeMate practices. Practice Protect is complete monitoring, management, maintenance, virus protection, and performance tuning for your OfficeMate server.
Emergency Cloud Hosting Services. Think Smart is the only provider that offers this unique service. If you are an active Practice Protect and Practice Shadow Backup subscriber, we will provide Emergency Cloud Hosting during the physical repair and re-installation of your on premise server*
*Please speak with your Think Smart Account Manager for exclusions and limitations regarding our Emergency Cloud Hosting service.
There are thousands of things that could cripple a server reducing its performance to unacceptable levels without taking the server completely down. In cases like these you need more than a reactive support insurance policy, Practice Protect is much more than just an insurance policy against failure, it’s a comprehensive maintenance and continuous performance tuning service. Think Smart’s OfficeMate experienced engineers examine system statistics and reports constantly adjusting the performance and reliability of your server to ensure that its always available. Everything from virus infections to complete system outages are covered without extra cost to you.
Included with every subscription to Practice Protect is your OfficeMate upgrade or new installation and ALL OfficeMate or ExamWRITER upgrades or patches as they are released. No longer do you have to take a chance with an I.T. provider that knows nothing about OfficeMate. All of your upgrades, patches, and installations are covered for the lifetime of your subscription at no additional cost. Typical cost to have an upgrade installed by an I.T. professional or Eyefinity is $1,000. Eyefinity usual release is two versions per year. Just the free upgrade feature of the plan covers more than the entire annual cost.
Practice Protect is like having a OfficeMate computer expert on staff taking care of your server 24 hours a day 7 days a week.
Practice Anywhere© uses state-of-the-art enterprise grade redundant IBM servers to host your practice data. Additionally, we employ industry leading technology including fully redundant grid power, battery sub-systems, 5 megawatts of off-grid power generation, three 6,000 gallon underground fuel tanks for continuous power generation, enterprise grade 2N+2 cooling systems, network equipment, and even multiple Internet carriers to ensure your practices patient data is safe and secure. Think Smart is the only cloud service provider that owns and operates every piece of the Practice Anywhere© equipment. Owning all of the equipment gives our customers piece of mind that the buck stops here and they are always talking to the right people in case of an emergency.
Regardless of whether you use equipment from Zeiss, Marco, Optos, Humphreys, or the myriad of other ophthalmic equipment, Think Smart has you covered. The Practice Anywhere cloud© relies on recognized industry standards, it will work properly on any device that supports standard terminal services. Even if your device does not directly support terminal services, we will still almost assuredly be able to connect your ophthalmic equipment and will make every effort to do so.
Let’s get one thing straight, your practice data belongs to you regardless of where it’s stored or physically located. You should have access to your practice data anytime you want for any reason you want it.
Well before the day arrives to get your practice running on the cloud, Think Smart’s implementation team has been working behind the scenes to get your system ready. Everything from coordinating installations with your third parties (ECR Vault, Solutions Reach, Weave, etc..) to pre-moving your eDocuments is completed before your scheduled installation day arrives*, all to minimize any impact on your staff or practice. On your scheduled implementation day, our implementation team is trained to get you on board quickly and efficiently. In most cases, your on boarding will only take a couple of hours before you can start using your system on the cloud.**
There is a hacker attack every 39 seconds* and Cybercrime has surpassed the global drug trade in profitability. It’s not just the big companies that are getting hacked, small businesses are considered the “low hanging fruit” of the hacker world and have since become the #1 targets of cybercrime.
Well before the day arrives to get your practice running on the cloud, Think Smart’s implementation team has been working behind the scenes to get your system ready. Everything from coordinating installations with your third parties (ECR Vault, Solutions Reach, Weave, etc..) to pre-moving your eDocuments and everything in between is completed before your scheduled installation day arrives, all to minimize any impact on your staff or practice. On your scheduled implementation day, ur implementation team is trained to get you on board quickly and efficiently. In most cases, your on boarding will only take a couple of hours before you can start using your system on the cloud.